ISO 9001

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ISO 9001: Quality Management Systems (QMS)

What is ISO 9001?

ISO 9001 is the latest internationally recognized standard for Quality Management System (QMS), published by ISO (International Organisation for Standardization) . It is the most widely used standard in the world, with over 1 million certificates issued to organizations in 175 countries.

ISO 9001 provides a framework and set of principles that ensure a basic approach to the management of a company, wants to create all of the policies, processes, and procedures necessary to provide products and services to meet customer and regulatory needs and improve customer satisfaction.

ISO 9001:2015 is more compatible with other management systems, such as ISO 14001, making it more effective and efficient to integrate with other management systems.


  • Customer Satisfaction
  • Process Improvement
  • Product Improvement
  • Pre-Qualification and Requests for Quotation
  • Operational Efficiency
  • Internal Auditing
  • Risk Management
  • Training and Competence
  • Brand and Reputation.
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benefit

One benefit of the ISO 9001 certification is that it is a flexible framework. It doesn’t tell a potential consumer that one way of running a business is better than any other; instead, certification verifies that a particular business meets ISO 9001's quality management system standards. It also verifies that their method of manufacturing a product or providing a service has been designed to ensure a high-quality outcome for the customer satisfaction.

ISO 9001 sets the international standard for companies looking for ways to meet or exceed quality control metrics. At the same time, it helps consumers distinguish between companies, allowing them to make educated choices when choosing a vendor. It does this by identifying best practices for each industry, standardizing those practices and promoting adherence to those practices.

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Benefits of ISO 9001 Certification

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Is ISO 9001 certification right for me?

Any organization (small or large) can benefit from achieving ISO 9001 certification and implementing ISO 9001:2015 as its requirements are based on 7 management principles, which are:

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management.

Why become ISO 9001 certified?

  • The leadership requirement engages upper-level management and brings quality assurance more in line with overall business objectives.
  • The process performance evaluation and self-governance components can foster innovation and deliver enhanced value for stakeholders.
  • The emphasis on organizational context looks at quality management from a big-picture perspective.
  • The focus on risk identifies areas of concern in advance and allows you to allocate resources where they are most needed.
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